Privacy Policy
Last Updated: 09 November 2024
This privacy policy outlines how Hwinyo collects, uses, and protects any personal information you provide when using this website. Please note, this policy does not extend to third-party websites or services, including but not limited to links to social media platforms and payment gateways.
Hwinyo is committed to safeguarding your privacy. Any personal information you provide while using this website will be processed in accordance with this privacy policy.
We may periodically update this policy by modifying this page. We encourage you to review this page regularly to stay informed of any changes. This policy is effective from 08 November 2024.
Information We Collect
We may collect the following information:
- Name
- Contact details, including email address
- Demographic information such as postcode, preferences, and interests
- Other information related to customer surveys and offers
- Automatically collected data, including IP address, browser type, operating system, referring site URLs, your activity on the website, and exit pages
What We Do with the Information We Collect
As per the Data Protection Act 1998, Hwinyo is the data controller. We retain your data only as long as necessary to provide the services you request. Your data will not be disclosed to third parties unless required by law or explicitly outlined in this policy.
All personal data is stored securely in line with the Data Protection Act 1998. This information is collected to help us offer you the best possible service. We may use your data for the following purposes:
We may use your information for:
- Internal record-keeping
- Improving our products and services
- Sending promotional emails about new products, special offers, or other information we believe you may find interesting
- Conducting market research, including contacting you via email, phone, or mail
- Customizing the website experience based on your preferences
Third-Party Websites and Services
Hwinyo may use third-party services to facilitate certain processes necessary for the website's operation. These service providers may have access to personal data but are only authorized to use it to perform the services we request. All such processing is conducted in accordance with this privacy policy and the Data Protection Act 1998.
Note: We do not store or share credit card or financial information with third parties.
Accessing Your Personal Data
You have the right to request a copy of your personal data held by Hwinyo (subject to a small administrative fee not exceeding £5). To request your data, please email us at support@hwinyo.co.uk.
Data Security
We are committed to ensuring your information is secure. We have implemented a variety of physical, electronic, and managerial procedures to protect your data from unauthorized access, use, or disclosure.
Although we take all necessary measures to protect your data, please note that transmitting information over the internet carries inherent security risks. Any data you provide is done so at your own risk.
How We Use Cookies
Cookies are small files that are placed on your device to help analyze web traffic or identify when you visit a specific website. They enable us to tailor the website to your preferences by remembering information about your choices.
We use cookies to track page usage and improve website performance. You can choose to accept or decline cookies, and most web browsers automatically accept cookies. If you decline cookies, you may not be able to use some features of our website.
Controlling Your Personal Information
You can control the collection and use of your personal information in the following ways:
- Indicate on the forms if you do not wish your data to be used for direct marketing
- If you previously consented to direct marketing, you can change your preferences at any time by contacting us at support@hwinyo.co.uk
- We will not sell or share your personal information with third parties without your consent, unless required by law
Transfers Outside the European Economic Area (EEA)
We may store or process your data in countries outside the EEA, including where our service providers are located. These countries may have different data protection laws. If your data is transferred outside the EEA, we will take steps to ensure your privacy rights are protected as per this policy.
General Information
This privacy policy cannot be transferred to another party. We reserve the right to modify this policy as needed, and any updates will be posted on our website. By continuing to use our website after updates are posted, you consent to the revised policy.
This policy is governed by the laws of England and Wales. Any disputes related to this policy will fall under the jurisdiction of the English and Welsh courts.
Contact Information
If you have any questions or concerns regarding this privacy policy, please contact our Data Protection Officer at support@hwinyo.co.uk.